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Frequently Asked Questions
Are you a manufacturer?
Yes, we are a manufacturer. You are welcome to visit our facility at any time to see our production processes.
What products can I purchase from you?
We offer a wide range of EV charging solutions, including AC wallboxes (3.5kw-44kw), floor-mounted DC fast charging stations (30kw-480kw), mobile chargers with integrated energy storage (3.5kwh-161kwh), and solar system products.
Can you provide customized designs and logos?
Yes, we support full customization. We can implement your specific design requirements and place your brand logo on the products.
What are your shipping and trade terms?
We support various trade terms including EXW, CFR, CIF, DAP, DDU, and DDP. Shipping can be arranged via air, sea, or express couriers like DHL, TNT, UPS, and FEDEX based on the actual situation.
What is the warranty policy for these systems?
We provide a 24-month warranty for the entire machine. In case of hardware failure, we cover the transportation costs for replacement parts. Our software includes a lifetime warranty with remote technical support.
Do your products meet international standards?
Yes, our products are sold worldwide and have passed relevant certifications recognized by local governments, ensuring compliance with customs clearance and safety standards.
VoltEdge Charging
