What types of EV charging solutions do you provide?
We offer a comprehensive range including Wallbox/Portable AC chargers (3.5kw-44kw), integrated floor-mounted fast DC charging stations (30kw-480kw), mobile chargers with energy storage batteries (3.5kwh-161kwh), and solar system products.
Is it possible to customize the products with our own logo?
Yes, we support full customization. we can implement your specific designs and place your logo on the products to meet your branding requirements.
What are the standard trade terms for international orders?
We support various trade terms including EXW, CFR, CIF, DAP, DDU, and DDP to ensure a smooth transaction process based on your needs.
How are the goods delivered to international customers?
We utilize multiple shipping methods including air freight, sea shipping, and land transport via major carriers like DHL, TNT, UPS, and FEDEX, choosing the most efficient method for your location.
What is the warranty and technical support policy?
We provide a two-year warranty for the hardware and lifetime warranty for our software. Our technical team offers remote video guidance and support for any maintenance or replacement needs.
Do the products meet local regulatory and customs standards?
Yes, our products have been sold globally and carry relevant certifications recognized by local governments. We provide standardized documentation and packaging to ensure seamless customs clearance.