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Frequently Asked Questions
What charging interfaces are compatible with this system?
The system is compatible with CCS1, CCS2, GB/T, and CHAdeMO standards, supporting most mainstream electric vehicles worldwide.
How does the system respond to grid instability or power outages?
Equipped with integrated energy storage and diesel backup options, the system automatically switches power sources during outages to ensure continuous charging operation.
What is the protection grade and suitable operating environment?
The devices offer up to IP54/IP65 protection levels, making them suitable for high-temperature, high-humidity, and dusty outdoor environments.
Can the system be remotely monitored and diagnosed?
Yes, the system supports cloud-based platform integration, enabling real-time monitoring, remote diagnostics, and instant status alerts.
What is the expected service life of the charging and storage units?
The overall system lifespan is approximately 8–10 years. The energy storage batteries support over 3000+ cycles, offering long maintenance intervals.
Is the installation process complicated?
While floor-mounted chargers require basic wiring, our mobile energy storage units are designed for plug-and-play use, requiring minimal to no civil engineering work.